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Devs and the ban hammer

Exnuke a posted 18 hours ago
Action For The Ravager's Exploit | 01.29.2015, 10:23 AM
Hey folks,

As I talked about in my previous post we needed to finalize our data and ensure that we were ready to move on appropriate actions for those players who abused the Ravager’s Exploit. Since we have been a bit more open in our process regarding this particular exploit, we thought it would be best to bring it full circle and tell you specifically what we are doing to those players. As of this post, our actions against players has begun. Here are the types of actions we are taking based on the severity of their exploits:
  • Received a warning along with anywhere between 1-7 days of in-game suspension time.
    • Anyone who received an in-game suspension will also lose their forum privileges for the same period of time.
  • For our most egregious offenders, they will have received a suspension up to a permanent suspension.
Inside of those categories of player’s it is also possible they could have very specific additional actions taken against them including:
  • Removal of inappropriately obtained high-end gear and crafting materials
  • Removal of credits and commendations
We know that one of the gameplay impacts from this exploit was an influx of crafters being able to make items which they reverse engineered from ill-gotten gains. Any player who exploited (regardless of severity) and gained a crafting pattern is likely to see that pattern removed.

So all of you know what to expect, this is an example of the messaging sent to those players who are receiving an in-game suspension:

Spoiler
 
Dear Customer,

We are contacting you regarding your account for Star Wars™: The Old Republic™. This is to notify you that we will be taking action against your account for a violation of our Terms of Service. After a thorough investigation, we discovered the following Terms of Service violations:

This account participated in looting the final chest of the Ravager’s Operation without legitimately completing the content. By doing so, this account was able to acquire high-end gear, commendations or crafting patterns, or crafting materials, in a manner violating our Terms of Service and the related Rules of Conduct, specifically:

“… you may not engage in any of the following behavior:

Exploit any bug in the Service to gain unfair advantage in the game and/or communicate the existence of any such bug (either directly or through the public posting) to any other user of the Service.”

The action taken against your account is a <TIME> suspension and the removal of any learned crafting recipes from the use of this exploit from any characters on this account that participated.

It is important to note that should this account partake in any future exploit, it will receive a more severe action up to and including permanent suspension.

We appreciate your continued participation with SWTOR and remind you the game needs to remain fun and engaging for everyone. To prevent future situations where you may encounter a potential exploit, we encourage you to review our Terms of Service and Rules of Conduct which can be found here: http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/, and here: http://www.swtor.com/legalnotices/rulesofconduct


If you feel that this action has been applied in error, please contact swtoraccountdisputes@bioware.com.

Sincerely,

<i>Star Wars ™</i>: The Old Republic™ Terms of Service


We didn’t take these actions lightly and reviewed every account to determine where we could be lenient. From our end, this was a no win situation. We feel responsible for allowing the exploit to occur and remain in the game for an unreasonable length of time, but we also cannot and will not condone cheating. Thankfully, a large majority of our players didn’t exploit at all, but unfortunately, some of those who did have been with us for a long time, even all the way back to launch. It breaks our hearts to see a few of those loyal players partake in the exploit. Still, it would be unfair to not punish those players, and so we had to take action.

We have all learned some valuable lessons this past month or so, and we’re hopeful to catch these types of situations long before they get released or very quickly thereafter. Please continue to do what you can to notify us quickly should we create another situation where someone can benefit by exploiting a bug in the game.

We appreciate your understanding of our position and hope you’ll continue to enjoy your time with us. We have a lot of great additions coming to SWTOR this year and we look forward to sharing them with you.

-eric

SM OPS DONE!!

fuzzyewok a posted Jan 19, 15
`````
NSTK clears TOS on 1/19 finishing out the last boss on SM content since the expansion. Grazt to the guild and to all who worked hard to get it done.



ObsidianHealer Sooo glad after 3 attempts we took that sucker down! and then 1 shot the other this place would have been done sooner ha ...
Meik good job for all involved, congrats

Ravenger Exploit Update

Wargard a posted Jan 13, 15
Hey all. I took this from the SWTOR forums. It will be interesting to see what they do, if really anything. I cant believe they can afford to ban a bunch of paying subscribers who took advantage of their screw up that they sat on for weeks, but we'll see. What do you all read from this?

Hey folks,

Let’s talk a bit about the Ravager’s exploit. There are two stages to the process of removing an exploit and handling actions for players who participated. Stage 1 – fix the issue and ensure players can no longer partake in the exploit. That change is out as of today in patch 3.0.2.

Stage 2 – With the exploit removed, we can work towards finalizing our data review and assigning appropriate actions. We have a lot of information! We know who used it, who they invited, how many times they exploited, when they participated, credits gained, and whether they gained a crafting pattern from reverse-engineering. We are still reviewing the data and determining the appropriate action for those who took undue advantage of the exploit. We won’t be taking action today, but we’ll wrap it up in the next week or so.

On the plus side, most players didn't partake in the exploit at all allowing us to focus on the few who did. It may seem silly to thank you for not using an exploit, but we really appreciate you taking the time to raise our awareness of the issue through a variety of channels. It demonstrates your commitment to the game and to keeping the game fun, and fair for everyone. So thank you for not using the exploit.

-eric
Eric Musco | Community Manager
Follow us on Twitter @SWTOR | Like us on Facebook
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Exnuke a Found this gem in the froums Quote: Originally Posted by Pagy View Post now im starting to question all the times i was ...
Rucus a Well, I personally don't think they are going to do anything. but here is a copy paste direct from Reddit I found humor ...
Meik makes it sound like they are going to be either banning the "worst" offenders. the folks who did it on multipl ...

Merry Christmas!

Rucus a posted Dec 25, 14
To all Kesselites one and all, Peace and Joy to you!!
Jobeleca and a happy New Year!
Meik happy Life Day
ObsidianHealer Merry late Christmas!

Grats go out to NSTK's first 60, Miglet. It was a hard fought battle with Decaying to reach the top honor, but Miglet won out.


Here is our list of the first 10 to level 60:

  1. Miglet
  2. Decaying
  3. Fuzzyewok
  4. Hiemdalir
  5. Kilborn
  6. Obsidianhealer
  7. Jem-mek
  8. Stentr
  9. TheSecondDoctor
  10. Irradiate



Grats to ALL our 60s!



Meik Nuke does make me feel like a slacker for only having 1 lvl 60...
Rucus a Grats Miglet...but um, Nuke did get 2 in the top 10. ...

3.0 Strikes!

Exnuke a posted Dec 1, 14

TaitWatson
Scheduled Maintenance: December 2nd, 2014 | 11.26.2014, 04:02 PM
Hey everyone!

We will be taking the servers offline on December 2nd in order to apply Game Update 3.0: Shadow of Revan Early Access. The website will also be unavailable during this time.

Details:
DATE: Tuesday December 2nd 2014
TIME: 2AM PST (10:00 GMT) - 7AM PST (15:00 GMT)
VERSION: 3.0

This update introduces numerous global combat changes, including the Disciplines system, to all players. This update also includes the Shadow of Revan content for players who pre-ordered by November 2nd, 2014.

Thank you for your patience as we maintain Star Wars™: The Old Republic™!
Del'tan I'm not going to pick a discipline, out of spite.
Simins Hope its back up in time for my to get it going before I leave for work. SHOULD be, barring delays.
Exnuke a That is 5am to 10am server FYI.

EricMusco
Today , 10:45 AM | #283 Click here to go to the next staff post in this thread. Next  
Here goes everyone. Here is the information on the conversion rates around Basic Comms and what will happen when 3.0 launches. Just to reiterate for those unaware, here are the basic changes coming to Commendations:
  • All PvE Commendations will become Basic Commendations in 3.0.
  • The Commendation types "Classic" and "Planetary" are being removed from the game.
  • The types "Elite" and "Ultimate" will remain but the current Comms you have will become Basic.
  • Warzone and Ranked Warzone Commendations remain untouched.
Here are the conversion rates for all Commendations.
  • 2 Classic Commendations = 1 Basic Commendation
  • 1 Basic Commendation = 1 Basic Commendation
  • 1 Elite Commendation = 2 Basic Commendations
  • 1 Planetary Commendation = 3 Basic Commendations
  • 1 Ultimate Commendation = 3 Basic Commendations
The Basic Commendation cap will remain at 1000. However, when the conversions happen we will allow you to go up to 2000 Commendations. Note that until you go below 1000 again, you will be unable to earn any Basic Commendations. This includes if you buy an item and try to refund it. You must go below 1000 before you can earn more.

There ya go folks! All of the details and conversion rates on Basic Comms in 3.0.

-eric
Eric Musco | Community Manager

Link to the thread here
Del'tan FYI, because we were talking about it yesterday. I did find a follow up to Eric Musco's post where someone asked if the ...
Simins surprised planetary are converted so highly...same rate as ultimates? really? was expecting more 3:1, not 1:3...
Meik very good idea in conversion rate

Rakghoul Boss

Rucus a posted Oct 28, 14
Come one come all tomorrow night Wed the 29th we will be killing the Rak boss.  Sign up on the calendar or just show up.  Going forward we will continue to run things on Wed to get you all involved, so be there or be square!!
ObsidianHealer Why tonight >.<.... Oh well guess i won't be killing it with you guys.
Exnuke a We can (and will) do it wed and fri. Heck, depending on how many toons you have, we can do it once for each toon. If you ...
Clowy I assumed we would be doing this fuzzy Friday?

SWTOR Conquest Kickstarter

Exnuke a posted Oct 24, 14

We have backed a kickstarter project (https://www.kickstarter.com/projects/868179106/redesign-swtorconquestcom/)  to redesign SWTORConquest.com.  Here is a description of what we will be getting as a backer:

2 Guilds - Guilds get no ads on widgets, guild permanently listed on a "sponsored guilds" page, and your guild page upgraded to include more information about your guild. Including: Characters to contact in game if interested in joining, guild website, guild description, etc (I will work with those who select this option to choose this information). Turning swtorconquest.com into a small recruitment center for your guilds. AND custom url for guilds. EXAMPLE: swtorconquest.com/guildname

We have donated the second guild to our sister guild, Hail Skroob.  In the next few days please let me know what information you think should be on our guild page and also what information would you like that website to display. I will pass the information along to the website owner.


Meik of course info about all the good stuff (TeamSpeak, Parsec, Simmins song writing) and most importantly that its all Fuz ...

Call to Arms!

TheTenthDoctor a posted Oct 14, 14
We are attempting to conquer Ilum! We need all hands on deck! Check this thread for details.
Chemayla Hail Skroob won NarShadaar make sure to log into your Imp toons Tues to get title - they expire after a few days
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